The Beginning of Everything
Dr. Sarah Mitchell opened the first Here is Home location in Chicago with a team of just twelve caregivers and one unwavering belief — every senior deserves to age with dignity, purpose, and genuine human connection.
OUR STORY
Eighteen years of passionately caring for the people who matter most to us, every single day.
Nationally trusted locally present.
WHO WE ARE
Founded in 2007, Here is Home was built on one simple belief — every senior deserves to age with dignity, purpose, and genuine human connection. Today our 600 caregivers serve thousands of families nationwide.
We show up with expertise, lead with empathy, and never stop looking for better ways to bring comfort, joy, and meaning to every single day — because every senior deserves a life fully and beautifully lived.
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OUR HISTORY
The story that started with one simple belief.
2007
2010
Growing Beyond Chicago
Three years of exceptional family feedback led Here is Home to open its second and third locations in New York and Toronto — bringing our compassionate approach to thousands of new families across North America.
2013
Building Our Training Foundation
We launched the Here is Homegiver Academy — a dedicated training program setting new industry standards for elder care education, certification, and ongoing professional development across every location nationwide.
2017
Going Global
Here is Home crossed the Atlantic with the opening of our London location — marking our first international expansion and establishing the brand as a globally trusted name in premium elder care services.
2021
The Digital Transformation
We launched the Here is Home Family Portal — a real time mobile platform giving families instant access to care logs, health updates, and direct caregiver communication, transforming transparency in elder care forever.
2025
Eighteen Years and Still Growing
Today Here is Home operates 28 locations across six countries, employs over 600 skilled dedicated caregivers, and proudly serves more than 14,000 families worldwide — with the same founding belief guiding every single decision we make.
WHAT DRIVE US
A mission that never stops guiding us forward.
Our commitment to compassionate care drives every decision we make, ensuring dignity, comfort, and trusted support for seniors and families every single day.
Our Mission
Deliver compassionate elder care that honor every senior while supporting families with expertise and warmth.
Our Vision
A world where seniors age with purpose and joy — where families never choose between care and peace of mind.
CORE VALUES
The heart and soul behind everything we do
Dignity Above All
Every senior deserves dignity, respect, and unconditional compassionate care always for the best.
Radical Transparency
Honest, open communication with every family — no jargon, no hidden surprises ever.
Continuous Excellence
We exceed every standard because the families who trust us deserve absolute best.
Community & Belonging
We build real friendships and genuine purpose because human connection heals everything always.
Our values guide every hand that holds, every voice that comforts.
They are the foundation beneath everything Here is Home stands for
MEET THE FOUNDER
"I did not build Here is Home to be the biggest elder care company. I built it to be the one families trust most — and that distinction shapes every single decision we make with compassion, integrity, and unwavering commitment to families."
Founder & Chief of Here is Home
Fatima Al-Rashid
Regional Director
Claire O'Sullivan
Director of Clinical Operations
Michael Bennett
Tech Officer
Dr. Priya Nair
Palliative Lead
OUR ACHIEVEMENTS
Recognized for excellence across the industry.
Joint Commission Accredited
Highest national standard in healthcare quality and patient safety achieved every year since 2009.
Best Elder Care Provider 2024
Awarded by the National Elder Care Alliance for outstanding family satisfaction and clinical outcomes nationwide.
Top Workplace 2024
Recognized for exceptional caregiver retention, training investment, and employee wellbeing across all locations.
4.9 Star Family Rating
Consistently rated five stars by families across Google, Trustpilot, and the National Care Quality Commission.
